Customer Service as Art
Rob La Gatta on why empathy — not technical chops — is the most important thing to customer service.
Articles
Approaches To WordPress Theme Development
Child themes, theme frameworks, starter themes, or theme-from-scratch? Philip Arthur Moore will help you decide.
Skydive with a parachute: use contracts with your clients
Make sure there’s soup for you — get an agreement and get paid.
WordPress SEO Checklist
Micah Cooksey offers a straight forward checklist you can use to make sure your sites are good to go on SEO.
Theme Sense: a Common Sense Approach to Theme Development
Theme sense, in part, is knowing your code is current and secure. Let Michelle Langston lead the way.
Code Poet 